• General

    Dementia Banner


    "The capacity to care is the thing that gives life its deepest significance and meaning."
    (From the Caregiver Survival Series by James R Sherman)

    Carer man Dementia


    Describe interaction, supports and reporting for people with dementia in a health or wellbeing setting
    Unit standard 26974 v2

    This is an open online course developed by Alzheimers NZ and Careerforce for people interested in understanding how to support someone with dementia.

    Topics: 1: Finding your way around | 2: Dementia and its effects | 3: Interacting with a person with dementia | 4: Community support services for people with dementia | 5: Reporting requirements | End of course | Help with this course | Creative Commons

    Feel free to look around as much as you like. If you are interested in taking this course for credit, please contact Careerforce.

    • Topic 1: Finding your way around

      It's a good idea to spend some time just exploring this course site and getting familiar with where things are and how to find your way back again.

      Work your way through the content and resources in these topic sections. If you are intending to do the assessments for this course it is strongly advised that you take notes as you go. You will also need to enrol with Careerforce as a trainee to have access to the assessment.

      Some content, such as those in the Moodle book activity, can be downloaded and/or printed.

      To help you get started, here is a short video on navigating your way around these resources.

      Click on the Moodle navigation tutorial link below.

      signposts image



      •  Printable study guide File 120.5KB PDF document
    • Topic 2: Dementia and its effects

      Dementia is an umbrella term used to describe more than 50 (some say up to 100) different conditions that cause the brain to lose its ability to do some of the things a brain is meant to do.

      In this part you will learn about:

      • the brain and how it works.
      • what dementia is.
      • dementia's effect on the brain.
      • types of dementia.
      • Alzheimer's disease.
      • how dementia affects people.
      • the effect of dementia on a person's daily life.
      • what a person with dementia can and can't do.
      • communicating with a person with dementia.
      • how dementia is diagnosed.

      Click on the link below for more information.

    • Topic 3: Interacting with a person with dementia

      For those caring for someone with dementia it is important to keep in mind that the care and sensitivity you use to interact and communicate with a person with dementia can make a huge difference to their wellbeing and sense of self-worth.

      In this part you will learn about:

      • interacting with a person living with dementia.
      • person-centred care.
      • promoting the self-worth of a person with dementia.
      • supportive interactions.
      • types of supportive interactions.
      • examples of supportive interactions.
      • using a person's service plan (SP) to guide interactions.

      Click on the link below for more information.

    • Topic 4: Community support services for people with dementia

      There are a range of community support and advocacy services available to people with dementia, their family/whanau and for carers and support workers.

      In this part you will learn about support services available in your local community. They include:

      • Alzheimers New Zealand.
      • Age Concern.
      • residential care facilities.
      • home-based care agencies.
      • Health and Disability Commissioner.
      • support services for dealing with difficult situations.

      Click on the link below for more information.

    • Topic 5: Reporting requirements

      An important role for a support worker caring for a person with dementia is that of accurately observing and reporting on changes in the person's behaviour, emotional mood, physical and thinking abilities. This information is important for health professionals as it may indicate significant development in the disease responsible for the person's dementia.

      In this section, you will learn about what sorts of changes you need to be aware of, and how to observe and report on these changes, including:

      • behavioural, cognitive, functional, emotional and social changes.
      • methods of recording observed changes.
    • End of course

    • Creative Commons

      Creative Commons License
      This work by Careerforce is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. You are free to copy, distribute and transmit the work and to adapt the work. You must attribute Careerforce as the author. You may not use this work for commercial purposes. For more information contact Careerforce www.careerforce.org.nz